Our Design Process

Terms Of Service and Refund Policy

Authorization/contact agreement
The client is engaging Goodrich Design as an independent contractor for the specific project of developing logos or graphics.

Changes and Additions
Before we begin, we will contact and consult with the client to review specifications of the job. Any changes requested after an initial quote has been given, other than an amount specified, may be subject to additional charges. Two to three minor revisions are included in the
quoted price. Additional work requested will be considered as a separate job and will be
billed accordingly.

Completion Date
Goodrich Design and the client will work together to complete the design project in a timely manner. We must have all needed information to begin a project. If the client fails to provide any requested information in a timely matter, the completion date may be delayed.

Payment of Fees
All design work completed or in progress remains the legal property of Goodrich Design until full payment is made. Once monies have been received, the client shall retain legal ownership of all contracted work.

Cancellations and Refunds
Client may cancel any work within 24 hours for a full refund. Once design work has commenced, payment is non-refundable but special circumstances will be taken into account. If at any time the client wishes to cancel after the design work is complete no refund will be given.